If you run into an issue on The Commons, you can report it by using one of the following two methods:

(1) The simpler method is to email us at support@cunycommons.zendesk.com.

(2) Experienced users may prefer to input the issue and track its resolution on CUNY Academic Commons on Redmine.


Our Redmine site (pictured above) requires the creation of a separate login account if you want to post. If you have GC account, you can use that to log in. If not, please write to itservices@gc.cuny.edu to create an account.  Once there, you can report an issue, request new WordPress plugins and themes, suggest site improvements, etc. The login is not required if you simply want to browse through all the projects the Commons Community is working on, including bug fixes, new features, support, documentation, outreach, and publicity. Our workflow is on open display.