Commons Support

Need help with the CUNY Academic Commons? Find help by selecting a category below.

Personalize My Commons

Tailor the Commons to meet your needs.

Manage a Site

Customize your site with themes and plugins to maximize your impact.

Manage a Group

Administer Groups to optimize collaborative productivity.

Get Creative

Innovative ideas for putting the Commons to work for you.

Common Commons Questions

Here are some quick tips for using the Commons

  • I’m teaching a class on the Commons. How can I invite my students to join the Commons and to join my class ?
  • What is the difference between a tag and category?
  • How do allow or deny comments on my site’s posts and pages?
  • What can I do to reduce spam on my site?
  • Where can I find out what plugins do?
  • Where can I find metrics and analytics for my site on the Commons?
  • How can groups use the Commons?
  • I want a slider on my site. Which plugin should I use?
  • How can I change my group email notifications?
  • What are Digital Research Tools (DiRT)?

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    Send us a Message!

    We care about your experience! Please click the "Get Help" button below or email us at support@cunycommons.zendesk.com so that we can respond quickly to your questions and requests.